Responsible Gambling at

One of Betwinner’s core values is transparency. We strive to take transparency to the next level by providing our customers with insights into their betting habits, including the amount they wager, their wins, and losses. Our commitment extends to ensuring that gambling is not misused, and that our customers can enjoy gambling in a responsible and transparent manner through

Responsible Gambling at

Promoting Responsible Gambling Practices

How to Gamble Responsibly:

  1. View Gambling as Entertainment: It is important to perceive gambling as a form of entertainment rather than a means of generating income.
  2. Gamble within Affordable Limits: Only gamble with funds that you can afford to lose. Utilize Deposit Limits and Spend Limits to effectively manage your gambling expenses.
  3. Avoid Chasing Losses: Resist the urge to chase losses, as this behavior can lead to further problems.
  4. Monitor Your Gambling Time: Use Session Limits to keep track of the time spent playing and manage the duration of your logged-in sessions.
  5. Maintain a Balanced Lifestyle: Balance your gambling activities with other hobbies and interests. If gambling becomes your sole form of entertainment, consider reassessing whether you are still enjoying it.
  6. Take Regular Breaks: Taking breaks from gambling is essential to avoid losing track of time and perspective.
  7. Avoid Gambling Under the Influence: Refrain from gambling while under the influence of alcohol or experiencing negative emotions, as they can impair decision-making abilities.
  8. Track Your Gambling Activity: Reflect on the amount of time and money you invest in gambling. Utilize your Online Account History to keep a record of your gambling activity.
  9. Understand the Risks: Familiarize yourself with the probability of winning and the mechanics of the gambling products you participate in.
  10. Seek Support: If you ever need assistance or want to discuss problem gambling, reach out to a problem gambling support organization.

Understanding Problem Gambling

Defining Problem Gambling:

Problem gambling refers to engaging in gambling activities to an extent that negatively impacts personal, family, or recreational pursuits. Individuals experiencing problem gambling behavior often spend more money and time on gambling than they can afford.

Recognizing Problem Gambling Warning Signs

Identifying Signs of Problem Gambling:

  1. Exceeding Financial Limits: Spending more money and time on gambling than is financially viable.
  2. Loss of Control: Struggling to manage or stop gambling despite negative consequences.
  3. Relationship Conflicts: Engaging in arguments with family or friends concerning finances and gambling.
  4. Declining Interest: Losing interest in previously enjoyed activities or hobbies due to excessive gambling.
  5. Preoccupation: Constantly thinking or talking about gambling.
  6. Concealment: Lying about gambling behavior or attempting to hide it from others.
  7. Chasing Losses: Attempting to recover losses by continuing to gamble.
  8. Financial Instability: Gambling until all available funds are depleted, resorting to borrowing money, selling possessions, or neglecting bill payments.
  9. Increased Intensity: Requiring higher stakes or longer gambling sessions to experience the same level of excitement.
  10. Neglecting Responsibilities: Prioritizing gambling over work, education, personal needs, or household duties.
  11. Emotional Distress: Experiencing anxiety, worry, guilt, depression, or irritability related to gambling.

Tools for Responsible Gambling

Support Tools for Responsible Gambling:

  1. Deposit Limits: Manage your deposits by setting limits on the amount of money you can deposit within specific time frames (e.g., daily, weekly, or monthly).
  2. Time-Out: Take a break from gambling by initiating a Time-Out period of 72 hours, 7 days, or 30 days. During this period, you will not be able to place bets or play games, but you can still log in to withdraw any remaining balance.
  3. Self-Assessment: Gamblers Anonymous provides a simple test on their website to help assess whether gambling is becoming problematic. Visit for more information.
  4. Self-Exclusion: Choose the self-exclusion option in your Betwinner account settings to restrict access to gambling activities.

Support Organizations for Problem Gambling

Organizations Offering Assistance for Problem Gambling:

  1. Gambling Therapy ( A global service providing free practical advice and emotional support to those affected by problem gambling.
  2. Gamblers Anonymous ( Offers various resources for compulsive gamblers, including forums, chat rooms, literature, and meeting finders.
  3. Dunlewey Addiction Services ( Provides free and confidential counseling and mentoring programs for individuals dealing with substance misuse or gambling problems.

Preventing Access to Gambling Sites

Tools to Block Gambling Websites:

If you feel it is necessary to restrict access to all gambling websites, offers an app that can block gambling sites and applications on multiple devices, including phones, tablets, and computers.

Debt and Financial Assistance

Assistance for Gambling-Related Debt:

If gambling has resulted in financial difficulties, it is crucial to seek appropriate support. Organizations such as My Money Steps ( can assist in creating a debt management plan and provide guidance on managing financial challenges.

Supporting a Friend with Gambling Issues

Identifying Signs of Gambling Issues in a Friend:

If you suspect that a friend may be at risk of harmful gambling behavior, watch for the following signs:

  1. Preoccupation: Constantly discussing past gambling wins.
  2. Tolerance: Increasing bet amounts to maintain the same level of excitement.
  3. Inability to Stop: Failed attempts to quit or cut back on gambling.
  4. Irritability: Moodiness when unable to place bets.
  5. Escape Behavior: Using gambling as a coping mechanism for personal or work-related difficulties.
  6. Chasing Losses: Attempting to recover losses by continuing to gamble.
  7. Concealing Behavior: Secretive gambling habits, such as placing bets discreetly.
  8. Borrowing Money: Seeking financial assistance from friends to fund gambling activities.
  9. Lying about Gambling: Concealing losses or downplaying the extent of gambling-related problems.

If you notice these signs, consider having a private conversation with your friend. Express your concern and offer support. Remember that seeking help is a sign of strength, and suggest referring to the “Support Organizations for Problem Gambling” section for further assistance.

Protecting Minors

Ensuring Minors Are Protected from Gambling:

We are dedicated to preventing underage gambling. We implement age verification checks for every account to confirm that customers are 18 years or older. However, parental cooperation is crucial in safeguarding children from accessing gambling platforms. Consider the following tips:

  1. Secure Account Information: Keep usernames, passwords, and deposit details out of reach and avoid using easily accessible written notes.
  2. Avoid Saving Passwords: Refrain from saving passwords or using auto-fill features on computers.
  3. Log Out: Always log out of your Betwinner account
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